Part 2 of a 10 part series of 10 Lessons on becoming a business that will survive the Internet age.
Missed Part 1? Read it here.
The only way to continue to grow is to look at the eco-systems that lap at the edges of your own
and see the opportunities that exist there. While frightening at first, non-linear growth is the only way to ensure that change is a constant. At the end of each year, you should be looking at what you do as a business and each year should be slightly different to the last.
So, what are those eco-systems that border our own? There are many from educational institutions that start on the ever ending skills development road, business analysts that capture and translate client requirements, the end-user that benefits from our mobile apps, project managers that keep us on track, IT vendors that develop the products we use. This is our eco system.
Our non-linear growth comes from:
- Development process improvement
- Client satisfaction
Development Process improvement builds on our experimentation DNA. It’s a case of producing deliverables faster without sacrificing quality.
Typically, we learn what didn’t go according to plan in our Agile retrospectives held at the end of each fortnightly sprint. We encourage “PoD”ing, which translates into collective efforts to achieve a common goal. Re-usable assets from a repeatable piece of code to an often used process; this is an ongoing challenge to make the benefit pervasive. Increasing our clients’ involvement in our development process reduces rework significantly.
Client Satisfaction is measured at the end of each deliverable keeping us on our toes and helping identify areas for improvement.
Onboarding a new client is costly, like playing the field. Learning about them and how they work is an overhead for all parties so new clients from any of our mobile app development or custom software development services are ideally selected on the basis of forming a long term relationship. This should be measured on an ongoing basis via a client satisfaction survey. We are better able to add value to our client’s business the more we get to know them.
To this end, our Above and Beyond core value is always in mind.
Partnering implies a win-win relationship where the sum of our combined competencies adds up to greater than 2, (you know) like a good marriage.
We believe in pursuing start ups, helping new ideas get to market via the likes of PoCs, e-Commerce applications, and web presence. Sharing the risk for a share in the business meets our objectives of both helping a good idea come into being whilst creating an annuity revenue stream. The latest partnership with AWS brings our custom software development services into play, developing client applications in and for the cloud.
The foundation for all of this is embodied in our core value, Life-time learning.
See also: Lesson 3 – Huge fan counts, perfect executions and a rapid turn-over of projects are no longer the only measures of success.
This blog series is adapted from an article published by Future World. We have taken each lesson and added our own thoughts and learnings as well as our aspirations because these lessons resonate with us.
10 Lessons on becoming a business that will survive the Internet Age:
Published courtesy of Future World and because these lessons resonate with us!